Fronius continues on the path to success in Ukraine
Solar technology specialist offers its customers a wide range of services
Wels, 03/10/2017 – As the quality leader on the global solar energy market, Fronius Solar Energy is also enjoying success in Ukraine. The company has a local presence with its own branch near Kiev, from which customers benefit from a comprehensive range of consultancy and other services.
Fronius inverters are now even easier to install, with a special software setup that adapts the devices to the applicable grid requirements in Ukraine, such as voltage regulation and support. All important documents are also available in the national language. Special training sessions, seminars and workshops for Fronius Sales and Service Partners complete the offering.
“To be successful abroad, it is not only important to offer innovative products that are of the highest quality, but also to provide our customers and Fronius Service Partners with comprehensive and effective support,” says Benjamin Fischer, Area Sales Manager at Fronius Solar Energy. On 1st July, a technical consultant was therefore appointed at the Fronius International Business Unit Solar Energy in Ukraine.
“Our local technical consultant speaks fluent Ukrainian and English and can provide effective support for customers with questions regarding technical design or installation problems,” explains Fischer. Fronius works with a steadily growing team of certified Sales and Service Partners in the region.
The team is able to attend regular training sessions, seminars, webinars and workshops on solar technology from Fronius. This training also falls under the remit of the new Fronius technical consultant.
“Our training courses are so popular that they are almost always fully booked. For this reason, we will be increasing the number of available training sessions in the future,” explains Fischer. From 9th to 11th October, Fronius will be represented at the Sustainable Energy Forum in Kiev. “We are also offering an exciting training programme for our Fronius Service Partners following this event.”
In September, a warehouse for spare and replacement was erected at the Ukrainian site roughly 20 kilometres south-east of Kiev, allowing Fronius to significantly improve its after-sales service.
The PV system at this family home near Kiev has been fitted with two Fronius Symo inverters.
“To be successful abroad, it is not only important to offer innovative products that are of the highest quality, but also to provide customers and Fronius Service Partners with comprehensive and effective support,” says Benjamin Fischer, Area Sales Manager at Fronius Solar Energy.